There you are, thank you for visiting and shopping at byoom.com, we want you to be 100% satisfied, therefore, we’ll do whatever it takes to make sure that you receive the correct items. If there’s any problem with the order, just contact us via [email protected], and we’ll get back to you as soon as possible.
Shipment fulfillment time:
All orders are fulfilled within 2-7 business days. And most of our orders are fulfilled within 3 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Estimated shipping time:
USA: 3-5 business days
Canada: 5-10 business days
International: 10-20 business days
Your orders will be shipped once they are fulfilled. You may choose Expedited Shipping for a faster fulfillment and delivery time.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Damaged items (if applicable)
Please send us a photograph or a video demonstrating the damaged area of the item, and we’ll make things right for you!
Wrong size (if applicable)
Not happy with the size? We’ll be happy to assist you with your request. Just contact us via email before sending your item back. However, it’s a great idea to send the item to someone as a gift.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.